


Here is the whole job written out, so you know what is happening while it happens rather than watching and guessing.
Year, make and model, and whether you still have one working key. Those three answers decide the equipment and how long it takes.
You will be asked for the vehicle paperwork and identification. Nobody who skips this should be making keys.
The blade is cut to match your lock and the electronics are matched to the car. A key that turns but does not start is only half the job.
Tested, twice, before anyone leaves. If the old key is lost rather than broken, it can usually be erased so a finder cannot use it.
Say on the phone whether the car will start with the key you have. That one answer decides half the job.
One call and we get a tech dispatched to you.