Terms of service
Last updated September 2026
This is a mobile service: the technician travels to you, whether that is a house, a vehicle or a business.
Identification
No lock is opened until the technician has seen that you have a right to be there.
Estimates
Work begins only after the estimate is understood and accepted.
Guarantee
A part that fails after the visit is replaced, and the work that goes with it is covered.
Doors and hardware already damaged
If the door, frame or cylinder is already failing, the technician says so before starting rather than after.
Governing law
State law where the work is performed applies to this agreement.
